Yes, we ship worldwide. Shipping costs will apply, and are calculated at checkout. You can see detailed shipping costs here.

Yes, absolutely! If for any reason you are not happy with your purchase we will offer you a refund. The 14 day cooling off period applies. Please make sure you return your unwanted items(s) to us in their original state, unworn, undamaged with all tags still attached within 14 days of receiving your order. Please note, all return shipping costs are the responsibility of the customer. If your item is damaged please email us immediately at info@questioneverythinglondon.com and we will guide you through the process.

You can read our full refund policy here.

Please send your returns to:

Ogden Fulfilment
Question Everything
Unit 2, Acre Park,
Dalton Lane, Keighley,
West Yorkshire, BD21 4JH

UK orders:

We can offer an exchange service for orders placed from within the UK, subject to availability.

We ship form an external warehouse and in order for us to facilitate the exchange process you must notify us before returning your items via email.

info@questioneverythinglondon.com

International orders:

Unfortunately, we are unable to offer exchanges for international orders at present. If you wish to exchange an item, please return the original item to us and place an new order for the item you wish to exchange it for.

We will refund you as soon as we receive your return.

Please send your returns to:

Ogden Fulfilment
Question Everything
Unit 2, Acre Park,
Dalton Lane, Keighley,
West Yorkshire, BD21 4JH

If your order hasn't been dispatched from our third-party warehouse we can cancel and refund your order. If it has been dispatched you will need to send the order back to our warehouse for a refund. Postage costs will be the responsibility of the customer. For more details see our full Refund Policy.

The price paid by the customer at the point of purchase cannot be changed. If a product has been discounted since the original purchase you are more than welcome to place a second order at the discounted price and return the original order. Make sure all items to be returned are unworn, original tags are attached and is within the returns period.

To purchase at the discounted price, you will need to place a new order.